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Technical Support

The true backbone to your organization is the efficiency of your accounting solution. Some of the challenges that are met each day with your accounting solution requires timely customer support.

IOA prides themselves on great customer support, along with quick response time. Whether it is a simple question, correcting a mistake, or asking about functionality of the program, we will be there to help you.

Support Programs Available are as follows:

A. Yearly Technical Support Package


    INCLUDES:
  • 300 minutes (5 hours) of tech support or one year.
  • Toll Free access support.
  • Fax or Email support.
  • Discounts on other IOA services, including upgrades and training.
  • Access to our interactive website and knowledge base.
If you are using the latest version of our product, you will receive services releases FREE of charge.
B. One Time Support Call


    INCLUDES:
  • One time technical support call (up to 15 minutes)
    DOES NOT INCLUDE:
  • Discounts on other IOA services
  • Access to our interactive website and knowledge base.
  • FREE service releases.

To contact us for additional information pertaining to technical support, such as pricing, discount amounts, and promotions please use the Support Request Form below or CONTACT US.


    SUPPORT REQUEST:
Contact Name*:
E-mail*:
Phone #:


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